At Flour & Frost, we are delighted to offer delivery services for our freshly baked treats straight from our physical store to your doorstep! Please review our delivery policies below.
1. Delivery Areas & Availability
- We currently offer delivery within [Insert City/Area].
- Delivery is available during our store hours:
🕒 [Insert Operating Hours] - Orders placed outside of business hours will be scheduled for the next available delivery slot.
2. Order Requirements
2.1 Minimum Order Value
- A minimum purchase of [Insert Amount] is required for delivery.
2.2 Placing an Order
- Orders can be placed in-store, by phone, or through our official website/social media.
- Advance notice of at least [X] hours is required for same-day delivery.
- Custom or large orders may require [X] days’ notice.
3. Delivery Fees & Estimated Time
- Standard Delivery: [Insert Fee] within [Insert Distance] miles.
- Extended Delivery: Additional charges apply for longer distances.
- Estimated delivery time is [X] to [Y] minutes, depending on location and order size.
4. Receiving Your Order
- Please ensure someone is available to receive the order at the specified address.
- If no one is available, our driver will wait up to [X] minutes before returning the order to the store. A re-delivery fee may apply.
5. Order Changes & Cancellations
- Changes to delivery orders must be made at least [X] hours before the scheduled delivery time.
- Cancellations must be requested [X] hours in advance. Late cancellations may incur a fee.
6. Quality Guarantee & Issues
- We take great care in packaging our baked goods to ensure they arrive fresh and in perfect condition.
- If you receive an incorrect or damaged item, please contact us within 24 hours of delivery for assistance.
7. Contact Us for Delivery Requests
📍 Store Address: [Insert Address]
📞 Phone: [Insert Contact Number]
📧 Email: [Insert Email]